Terms and Conditions
Please read these terms carefully before using Meredith Marketing Solutions services. By accessing or using our platform, you agree to be bound by these terms.
Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Meredith Marketing Solutions ("Company," "we," "us," or "our") regarding your access to and use of our website, applications, and AI-powered services (collectively, the "Services").
By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our Services.
Eligibility
To use our Services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using our Services under applicable law
- Provide accurate, complete, and current account information
Account Registration and Security
Account Creation
You must create an account to access most features of our Services. You agree to provide accurate information and keep your account details up to date.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
Account Suspension
We reserve the right to suspend or terminate your account if we suspect fraudulent activity, violation of these Terms, or if required by law.
AI-Powered Services and Features
Understanding AI Integration
Our Services incorporate advanced artificial intelligence (AI) technology to provide automated content generation, personalized recommendations, task automation, and intelligent insights. By using our Services, you acknowledge and agree to the following terms regarding AI functionality:
AI-Generated Content
- • AI-generated content is provided as suggestions and may require human review and editing
- • You are solely responsible for reviewing, editing, and approving all AI-generated content before use
- • We do not guarantee the accuracy, completeness, or suitability of AI-generated content
- • AI outputs should not be considered professional, legal, or financial advice
AI Data Processing
- • Your inputs to AI features are processed to generate personalized responses
- • Your data is NOT used to train our AI models or shared with other users
- • AI processing complies with our Privacy Policy and applicable data protection laws
- • You can opt out of AI features while retaining access to core platform functions
Your Responsibilities
- • Do not input sensitive, confidential, or illegal content into AI features
- • Do not attempt to manipulate, reverse engineer, or abuse AI functionality
- • Ensure AI-generated content complies with applicable laws and regulations
- • You retain full responsibility for all content distributed using our Services
Intellectual Property
- • You own the content you input into our AI features
- • You own the AI-generated outputs created specifically for you
- • The underlying AI technology and algorithms remain our intellectual property
- • You may use AI-generated content commercially in accordance with these Terms
Important AI Disclaimer
AI technology, while powerful, is not perfect. AI-generated content may occasionally contain errors, inaccuracies, or unintended biases. Always review and verify AI outputs before using them in professional or public contexts. We are not liable for any consequences resulting from your use of AI-generated content.
Subscription and Payment Terms
Subscription Plans
Our Services are offered through various subscription plans with different features and pricing. Current pricing is available on our website and may be updated from time to time with reasonable notice.
Billing and Renewals
Subscriptions automatically renew at the end of each billing period unless canceled. You authorize us to charge your payment method for renewal fees.
- • Monthly subscriptions renew every 30 days
- • Annual subscriptions renew every 12 months
- • You will receive notice before renewal charges are processed
Cancellation and Refunds
You may cancel your subscription at any time. Upon cancellation:
- • Access continues until the end of your current billing period
- • No refunds for partial months or unused time
- • We offer a 30-day money-back guarantee for first-time subscribers
- • Refunds processed within 5-10 business days
Free Trials
If you sign up for a free trial, you will have access to certain features for the trial period. Unless canceled, your subscription will automatically convert to a paid plan at the end of the trial.
Acceptable Use Policy
You agree NOT to use our Services to:
Violation of this policy may result in immediate account suspension or termination without refund.
Intellectual Property Rights
Our IP
All content, features, functionality, software, design elements, and AI technology are owned by Meredith Marketing Solutions and protected by copyright, trademark, and other intellectual property laws.
Your IP
You retain ownership of content you create, upload, or input into our Services. By using our Services, you grant us a limited license to process, store, and display your content as necessary to provide our Services.
Trademarks
"Meredith Marketing Solutions," "MeredithCRM," "MeredithCoach," and related logos are our trademarks. You may not use them without our prior written permission.
Disclaimers and Limitation of Liability
Service "AS IS"
Our Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure access.
AI Limitations
AI-generated content is provided as suggestions only. We make no warranties regarding accuracy, reliability, or fitness for any particular purpose of AI outputs.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
No Professional Advice
Our Services do not provide legal, financial, tax, or professional advice. Consult appropriate professionals for such matters.
Termination
We may terminate or suspend your access to our Services immediately, without prior notice, for:
- • Violation of these Terms
- • Fraudulent or illegal activity
- • Non-payment of fees
- • Upon your request
Upon termination, your right to use our Services ceases immediately. We may delete your account data in accordance with our data retention policies.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through our Services. Your continued use after such notification constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services and cancel your account.
Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Any disputes arising from these Terms or use of our Services shall be resolved through:
- Good faith negotiation between the parties
- Mediation, if negotiation fails
- Binding arbitration or court proceedings in [Your Jurisdiction]
General Provisions
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.
Severability
If any provision is found invalid, the remaining provisions continue in full force.
Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
Assignment
You may not assign these Terms without our consent. We may assign them without restriction.
Questions About Our Terms?
If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
Email: info@meredithmarketing.ca
Mail: Meredith Marketing Solutions, Legal Department
Address: Halifax, Nova Scotia, Canada
We aim to respond to all inquiries within 48 hours.